Shipping Policy
Everything you need to know about shipping at Kleo
⏱ Shipping Times
Orders are processed within 1–3 business days. Expected shipping time is 5–11 business days after order confirmation.
You'll receive an email with a tracking number once your package leaves our warehouse.
💰 Shipping Costs
Orders over ₪199 — Free shipping
Orders under ₪199 — ₪25 nationwide
🗺 Shipping Areas
We ship anywhere in Israel — including periphery, Eilat, and remote areas. Extended delivery times may apply to special areas.
📦 Order Tracking
After dispatch you'll receive a tracking link by email. You can also contact customer service with your order number.
📸 Damaged During Shipping
Received a damaged package? Contact us within 48 hours with photos and we'll handle it immediately.